Frequently Asked Questions
Find answers to commonly asked questions
54 articles
Does My Device Support eSIM?
Is My Device Carrier-Locked?
How to Activate the Roamless eSIM
When to Activate the Roamless eSIM
Where to Activate the Roamless eSIM
QR Code and Manual Activation Code for Roamless eSIM
Hotspot and Tethering with Roamless eSIM
Where can I find the Roamless eSIM on my device?
Can I Transfer my Roamless eSIM?
How to Delete the Roamless eSIM
Using Roamless eSIM with eSIM Adapters
Using Multiple eSIMs with the same Roamless Account
How to Purchase Pay-as-you-go Credits
How to Purchase Data Plans
How can I Pay for My Roamless Purchases?
Paying for Data Plans using Roamless Credits
How to Use Pay-as-you-go Credits
Auto Renewal and Auto Top-Up
Where can I See My Purchase History?
Can I pause my Roamless plan?
Can I get a Refund?
How do I purchase FLEX credits or FIX data plans in the Roamless app?
Which Networks can I Connect to Using Roamless eSIM?
How to Manually Select and Connect to a Network
How to Enable Auto-Network Selection
Roamless APN Settings
How to Reset APN Settings
Does Roamless eSIM support 4G/5G Connectivity?
What is LTE?
Can I use Roamless on cruises?
How does Roamless manage data usage between FLEX credits, FIX data plans, and rewards data?