Frequently Asked Questions
Find answers to commonly asked questions
58 articles
- Does My Device Support eSIM?
- Is My Device Carrier-Locked?
- How to Activate the Roamless eSIM
- When to Activate the Roamless eSIM
- Where to Activate the Roamless eSIM
- QR Code and Manual Activation Code for Roamless eSIM
- Hotspot and Tethering with Roamless eSIM
- Where can I find the Roamless eSIM on my device?
- Can I Transfer my Roamless eSIM?
- How to Delete the Roamless eSIM
- Using Roamless eSIM with eSIM Adapters
- Using Multiple eSIMs with the same Roamless Account
- How to Purchase Pay-as-you-go Credits
- How to Purchase Data Plans
- How can I Pay for My Roamless Purchases?
- Paying for Data Plans using Roamless Credits
- How to Use Pay-as-you-go Credits
- Auto Top Up Roamless Credits
- Where can I See My Purchase History?
- Can I pause my Roamless plan?
- How can I remove a saved payment method from my Roamless account?
- Can I get a Refund?
- How do I purchase FLEX credits or FIX data plans in the Roamless app?
- Which Networks can I Connect to Using Roamless eSIM?
- How to Manually Select and Connect to a Network
- Where can I find the name of the network that Roamless eSIM is connected?
- How to Enable Auto-Network Selection
- Roamless APN Settings
- How to Reset APN Settings
- Does Roamless eSIM support 4G/5G Connectivity?
- What is LTE?
- Can I use Roamless on cruises?
- How does Roamless manage data usage between FLEX credits, FIX data plans, and rewards data?