How to Remove a Saved Payment Method from Your Roamless Account
Removing a saved payment method from your Roamless account is a straightforward process. However, there are specific steps and considerations to keep in mind, especially if you have active subscriptions. Follow the guide below to successfully remove your payment method.
Steps to Remove a Saved Payment Method
Open the Roamless App - Launch the app on your device.
Navigate to the Payment Section
Tap the plus (+) icon at the top right to initiate the checkout flow.
Tap "Continue" to proceed to the payment step (you do not need to complete a purchase).
Edit or Manage Payment Methods
On the checkout page, tap "Edit" or "Manage" next to the saved payment method.
Select the option to remove the payment method.
Important Considerations
Active Subscriptions: If you have an active subscription, such as a Roamless Number, you must cancel it before removing the payment method. To cancel a subscription:
Go to the Profile tab at the bottom of the app.
Tap Number and select your active subscription.
Follow the prompts to cancel the subscription.
Payment Method Restrictions: Some payment methods, such as wallet-based options like Google Pay, may have restrictions that prevent removal directly from the Roamless app. In such cases, you may need to manage these payment methods through the respective payment provider.
Security and Data Management
Roamless does not store or have access to your credit card details. All payment information is securely encrypted and managed by the payment gateway.
A valid payment method is required only while an active subscription is in place. Once the subscription is canceled, you can remove the payment method.
Troubleshooting Tips
If you encounter issues removing a payment method, ensure that all active subscriptions are canceled.
For wallet-based payment methods, check the settings in your payment provider’s app or website.
By following these steps and considerations, you can successfully remove a saved payment method from your Roamless account. If you continue to experience difficulties, contact Roamless support for further assistance.