You can transfer your Roamless eSIM to a new device without losing your credits, data plans or rewards. Unlike typical travel eSIMs, Roamless eSIM does not have any limitations on device changes.
Please do not use "Transfer eSIM" option on iOS devices (under device settings) to move your Roamless eSIM. Instead, please manually delete it from your old device and re-install it on your new device.
How to transfer your Roamless eSIM to a new device
First, delete your Roamless eSIM from your current device
(See guide: How to delete the Roamless eSIM)
Then install the Roamless app on your new device and sign into your Roamless account
Go to Data tab > Install eSIM
Configure your device settings like usual to use your eSIM for data connectivity
Your account balance, rewards and active data plans also remain safe when you delete your eSIM, and will be ready for use as soon as you install it again.