Since the Roamless eSIM is a single, global eSIM that works in all 200+ destinations, and has no expiration, you do not have to delete and reinstall it every time you travel.
You install your Roamless eSIM only once on your device, use it when you need it, and turn it off when you're done. You can turn it back on when you need it again, and keep using it.
However, if you do need to delete the eSIM from your device (e.g., you bought a new device):
Step-by-Step Guide for iOS Devices
Locate the Roamless eSIM:
Go to
Settings>Cellular(orMobile Service).Scroll to the SIMs section and select your Roamless eSIM.
Delete the eSIM:
Tap
Delete eSIM> Confirm.Wait a few seconds and tap
Updateif prompted.
Step-by-Step Guide for Android Devices
Locate the Roamless eSIM:
Go to
Settings>Connections(orNetwork & Internet) >SIM Manager.Select your Roamless eSIM.
Delete the eSIM:
Tap
Delete eSIM> Confirm.
Once deletion is complete, you can re-install the eSIM on the same device or on a different device again, as you wish.
Post-Installation Configuration
Set the Roamless eSIM as the data line.
Enable Data Roaming.
Confirm the APN is set to "roamless".
Reinstallation Steps
For iOS Devices:
Open the Roamless app.
Navigate to the
Datatab >Install eSIM>Install Now.Follow the on-screen prompts to complete the installation and activation.
For Android Devices:
Open the Roamless app.
Navigate to the
Datatab >Install eSIM>Install Now.Follow the on-screen prompts to complete the installation and activation.
The Roamless eSIM has no limitations on how many times you delete and re-install it.
Your account balance, rewards and active data plans also remain safe in case you delete your eSIM, and will be ready for use as soon as you install it again (on the same device, or on a different device).
Please note that in order to move your Roamless eSIM from one device to another, you will need to first delete it from the old device. (The same eSIM cannot be installed on multiple devices at the same time.)
Please do not use "Transfer eSIM" option on iOS devices to move your Roamless eSIM. Instead, please manually delete it from your old device and re-install it on your new device.
Troubleshooting Scenarios
eSIM Not Appearing in SIM List:
Reinstall the eSIM using the Roamless app or the provided QR code.
Go to
Settings>Cellular>Add eSIM(orUse QR Code) and scan the QR code.Confirm the eSIM appears in the SIMs list and set it as the data line.
Accidental Deletion:
Follow the steps above to delete any remnants and reinstall the eSIM.
Ensure you are connected to Wi-Fi and Airplane Mode is OFF.
Connectivity Issues Persist After Reinstallation:
Reset your network settings.
Reinstall the eSIM and reconfigure settings as described above.
