How does Roamless manage data usage between Flex credits, Fixed plans, and rewards data?
Roamless eSIM automatically manages your mobile data usage, ensuring a seamless experience no matter where you are. Below, we outline the essentials of how data usage is prioritized, how balances interact, and what you should know about automatic switching behaviors.
Introduction to Flex Credits and Fixed Plans
Roamless uses two main types of balances to manage mobile data:
Fixed Plans (FIX): Country-specific data plans that offer a set amount of data valid for a specific destination. Once activated by using data, they last for 30 days.
Flex Credits (FLEX): A pay-as-you-go option that works in over 200 destinations and provides data at competitive rates. Flex credits never expire and allow flexible usage.
Hierarchy of Data Usage Priority
When multiple balances exist on your Roamless eSIM, data usage follows this automatic priority order to ensure the best value:
Rewards Data – These are promotional or bonus credits valid in participating locations. They are consumed first if eligible.
Fixed Plans (FIX): When present and valid for the current destination, these are consumed after rewards.
Flex Credits (FLEX): As a fallback option, FLEX credits are used when no rewards or Fixed plan is active.
If none of these options are available, mobile data usage will require purchase of additional credits or data plans.
Automatic Switching Between Balances
Reward Data and Priority
Reward data is always used first when valid in your location. It requires no manual action and seamlessly integrates into the data usage flow without requiring the user to enable it manually.
Switching Between Fixed Plans and Flex Credits
When your Fixed plan expires or is fully consumed, the system automatically switches to FLEX credits, ensuring uninterrupted connectivity.
You don't have to manually change or select anything.
Pay-As-You-Go (FLEX) Data Activation
FLEX credits automatically activate when there is no active Fixed plan or Reward data available for your current location.
Travelers across multiple countries often benefit from this feature as FLEX credits provide consistent coverage in over 200 destinations.
Considerations for Multi-Country Usage
For travelers making multiple stops:
FLEX credits are ideal for short stays as they work seamlessly across all destinations without setup.
Fixed Plans are better suited for longer trips in a specific destination, providing more data at potentially lower costs for that location.
Summary
Roamless provides a streamlined approach to managing data usage by automatically prioritizing rewards, Fixed plans, and Flex credits based on availability and location. Leveraging these features ensures uninterrupted connectivity and cost-effective usage.