How to Purchase FLEX Credits or FIX Data Plans in the Roamless App
The Roamless app offers two main options for accessing data: FLEX credits (pay-as-you-go) and FIX data plans (bundled data purchased for specific destinations). Follow the steps below to choose the option that suits your needs.
Overview of FLEX Credits and FIX Data Plans
FLEX Credits:
Pay-as-you-go model with no monthly fees.
Usable in over 200 supported destinations for data and outgoing in-app calls.
Credits are consumed based on usage and do not have an expiration date.
FIX Data Plans:
Provide a fixed amount of data (e.g., 10 GB) with 30-day validity.
Suitable for high-usage scenarios or region-specific requirements.
Must be purchased per destination.
Step-by-Step Guides
Purchasing FLEX Credits:
Open the Roamless app.
Tap Add Funds from the home screen.
Select the amount you want to top up.
Apply promo codes (if available) to your purchase (before you make your payment).
Complete the payment process using a credit or debit card.
The funds will be added to your account and can be used immediately for data connectivity and in-app calls.
Purchasing a FIX Data Plan:
Open the Roamless app.
Use the search bar to type the name of your destination.
Browse and select your desired FIX Data Plan.
Apply promo codes (if available) to your purchase (before you complete your payment).
Tap Continue to Payment and complete the process using a credit or debit card.
The data plan will automatically activate when you reach your selected destination (upon first KB of data usage).
Tip: You can combine FLEX credits and FIX data plans. The same single Roamless eSIM automatically works with both your FLEX credits and your FIX data plans.
Payment Methods
Both FLEX credits and FIX data plans can only be purchased using credit or debit cards. Other options such as mobile payment services may not be supported at this time.
FAQs
Do I need to select a country for FLEX credits to work?
No, FLEX credits are automatically used as long as your Roamless eSIM, mobile data, and roaming are enabled. There’s no need to select a country.
Can I use FLEX credits to purchase FIX data plans?
No, FIX data plans must be purchased separately and cannot be paid for using FLEX credits.
What happens if I need more funds while traveling?
You can top up your FLEX credits or purchase additional FIX plans anytime through the app.