I can't use my promo code

This code is invalid. Please check again.

You see this error if the code is wrong. Please check the code for typos.
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You may also see this error if the promo code is exclusive to a certain company or organization and cannot be used by everyone.

You have already received rewards from similar codes which prevent you from redeeming this code.

You have used similar promo code(s) already. As a result, this particular code is not usable on your account.

This code has expired and is no longer valid.

The code is no longer valid for submission

Something went wrong. The code couldn’t be applied, please try again.

This is a temporary error often related to your current data connection. You can try changing your connectivity type (i.e. using a different WiFi, turning on your eSIM etc.) and try submitting the code again.

Code is already used.

You have submitted or redeemed this code on your account or your device (on a different account) before. It cannot be submitted again.

You can log in to the initial account from which you have submitted this code to redeem it.
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​(Note: If you have different Roamless accounts linked to the same device, and have used this code on a different account than your current one, you will also see this error.)

This promo code cannot be redeemed on your current device. Please open a ticket through Support → Get Help to contact our customer support team.

Your device may be tagged as 'rooted' which may prevent you from submitting your code. Please get in touch with the Support Team for further assistance.

This code is your own referral code. You can’t invite yourself.

This code is your own referral code. You can’t invite yourself.

This code is from one of your invitees. You can’t use this code.

This code is from one of your invitees. You can’t use this code.
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​(Note: You can also see this error if both the inviter and the invitee accounts have been created on the same device at some point. If this is the case, please get in touch with the Support Team for further assistance.)

You cannot use an 'invite code' since your account is older than 30 days.

Invite codes can only be submitted within 30-days of initial account creation.

This promo code can only be used on your first purchase.

This promo code can only be used on your first purchase. Since you have a prior purchase, you cannot use this code for rewards or discounts.

This code can only be used for FIX purchases.

This code can only be used for data plan purchases.

This promo code doesn’t require a payment. Please redeem from the home screen.

Please go to Roamless Landing Page > click on "Redeem your Referral / Promo Code" > enter code & submit.

This code can only be used for FLEX purchases.

This code can only be used for Roamless pay-as-you-go credits purchases.

This code is not valid for this country/region.

This code is for a different destination data plan and cannot be used for this particular purchase.